Discover Compassionate Home Care Solutions
Getting started is easy
Whether you’re just beginning this journey or already know what you need, we’re here to help.
Home care is when a trusted, professional companion or carer visits a person in their own home to assist with daily activities, helping them to live safely and comfortably in the place they love.
At Inna Care, we provide home care for adults aged 18 and over — whether due to ageing, disability, learning difficulties, or other support needs.
The level of care is tailored to each individual and can range from a few hours a day or a few days a week, through to full 24-hour care or live-in care.
- Companionship
- Personal Care and Hygiene
- Medication Prompts or Administrations
- Staying Active
- Grocery Shopping
- Light Housekeeping
- Meal Prep and Nutrition
- Social Activities and Connection
- Transportation and Errands
- Hobbies and Passions
There are many situations where home care can make a real difference to the wellbeing and quality of life of an adult — and bring peace of mind to their family. Here are some of the most common:
- A loved one needs some extra support to live safely and independently at home
- After a serious medical incident or a stay in hospital
- Mild cognitive impairment (MCI) or more advanced dementia
- A long-term or age-related health condition or illness
- For companionship and to encourage positive social connections
- When a family carer needs support or time to rest and recharge
How does home care work?
You share your care needs, then we share our experience and expertise, guiding you and your family along every step of this journey.
Step 1
Clarify Your Care Needs:
Get started by sharing a
few details on your current care needs.
Step 2
Free Care Consultation:
We contact you within 24 hours to schedule a free in-home or virtual Care Consultation where we learn more about you and your family’s care needs.
Step 3
Customised Care Plan:
We work with you to develop a personalized Care Plan that’s designed to meet your specific needs and budget.
Step 4
Expert Matching:
We’ll match you with a trusted, professional team of carers — highly trained, compassionate, and supported every step of the way by our dedicated Care Team.
Step 5
Care Team Support:
Our expert Care Team is available 24/7 to provide guidance, solve any problems, and help anticipate changes in care needs.
The cost of home care depends on the number of hours included in your weekly Care Plan. At Inna Care, we focus on creating personalised, cost-effective Care Plans that meet the needs of our clients and their families — and that can be adapted over time as those needs change.
Most families pay privately for home care. We can also help you explore any funding options you may be eligible for, such as local authority support or benefits like Attendance Allowance. Our team can guide you through the process and help you make the most of the support available.
To find out how we can work within your family’s budget, give us a call to speak with one of our Care Advisors.
Understanding how to pay for care can be confusing. We’re here to make it simple. Whether it’s exploring local authority funding, applying for benefits like Attendance Allowance, or completing the necessary paperwork, our friendly team will guide you every step of the way.
We’ll help you:
- Find out what support you may be entitled to.
- Make applications quickly and correctly.
- Take the stress out of forms and follow-up calls.
So you can focus on what matters most — your loved one.
Understanding Your Options
When you or an older loved one needs assistance to live safely and comfortably, you have a range of options. Before making a decision, it’s important to consider different factors, including safety, comfort, risk-mitigation, communication, reliability as well as cost.
For most families, working with a high-quality agency—like InnaCare—that provides exceptional care along with expert guidance and many other benefits is the best choice.
Ready to get the care you need?
Help us understand your care needs. Then we’ll set up a free phone consultation so you can get the right support and services to live and age successfully at home.
Frequently Asked Questions
Does the NHS cover the cost of home care?
In the UK, the NHS generally does not cover the cost of ongoing non-medical home care, such as help with personal care, companionship, or household tasks. Instead, funding for home care is usually means-tested and provided through your local authority.
You may be eligible for NHS Continuing Healthcare (CHC) funding if you have significant ongoing healthcare needs. This is assessed by a multidisciplinary team and covers the full cost of care — but it applies only to people whose primary need is medical rather than social.
If you do not qualify for CHC funding, your local authority can carry out a care needs assessment and a financial assessment to see if you qualify for any support. You may also be entitled to benefits such as Attendance Allowance or Personal Independence Payment (PIP) to help with costs.
Navigating the system can be complex, so we recommend speaking with a care funding advisor or your local authority to understand your options.
Will my insurance cover home care?
In the UK, traditional long-term care insurance policies are rare. Most people fund home care privately, with possible contributions from local authority support or benefits such as Attendance Allowance, Personal Independence Payment (PIP), or Carer’s Allowance.
If you have a private health or specialist care insurance policy, it’s important to check directly with your provider to see whether home care is included, what services are covered, and any limits or conditions.
At Inna Care, we offer a free service to help our clients navigate the funding process. This includes:
- Understanding your eligibility for local authority funding or NHS Continuing Healthcare.
- Guidance on applying for relevant benefits.
- Support with completing forms and providing required documentation.
We can liaise with your local authority or insurer, so you can focus on what matters most — your loved one’s wellbeing.
Paying for home care
In the UK, most home care is paid for privately, with some people receiving help from local authority funding or benefits like Attendance Allowance, PIP, or Carer’s Allowance.
Not sure where to start? Our friendly team offers a free service to guide you through:
- Finding out what funding or benefits you could get.
- Applying for support quickly and easily.
- Handling forms and paperwork for you.
We take care of the admin, so you can focus on your loved one.
How we protect our clients from COVID-19
At Inna Care, we follow the latest guidance from the UK Health Security Agency (UKHSA), the NHS, and the World Health Organization (WHO), as well as any local public health requirements in the areas we serve.
Our carers are trained in infection prevention and control, including safe use of personal protective equipment (PPE), hand hygiene, and best practices to reduce the spread of illness. We actively encourage all staff to stay up to date with COVID-19 vaccinations, including booster doses where eligible, and we comply with all relevant public health mandates.
The majority of our carers and care support staff are fully vaccinated — and that number continues to grow.
Is using a home care agency better than hiring a private carer?
If you value safety, security, and reliability — yes. A quality home care agency like Inna Care is fully insured, carefully vets and trains its carers, manages schedules, and provides reliable back-up support if your regular carer is unavailable. We also handle all payroll, contracts, and legal obligations, giving you complete peace of mind.
When hiring a private carer directly, you are responsible for recruitment, background checks, payroll, tax contributions, contracts, and arranging your own insurance to cover accidents or injuries in the home.
With Inna Care, you get professional, trusted support — without the extra hassle.